Shipping policy
# Shipping Policy
Thank you for shopping with Boss Up Entertainment. We are committed to delivering your order quickly and efficiently.
## Order Processing
All orders are processed within 1–3 business days after payment is received and verified. Orders are not processed or shipped on weekends or holidays.
## Shipping Times
Estimated delivery times may vary depending on your location:
* United States: 5–10 business days
* International: 7–21 business days
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
## Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your shipment's progress.
## Shipping Costs
Shipping fees are calculated at checkout based on your location and the selected shipping method. Promotional free shipping offers may be available from time to time.
## Incorrect Addresses
Customers are responsible for providing accurate shipping information. Boss Up Entertainment is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
## Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our support team within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue.
## Contact Us
If you have any questions regarding shipping, please contact our customer support team, and we will be happy to assist you.